bety
Second Officer
Flight distance : 1097644 ft
Vietnam
Offline
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Tamborrel Posted at 2018-2-18 19:27
I have exactly the same problem. I did the same steps as you, and got the same result. I contacted DJI support by phone and the asked me to change cables, change batteries, use a different computer, delete and re-install assistant 2 and Go4, and still the Spark is not detected by neither Assistant 2 or the remote, or the phone. Same solid red on front and yellow blinking in the rear LEDs. When turning off, the fourth LED in the battery blinks about 23 times before turning off. DJI phone support asked me to contact DJI e-mail support to get a repair ticket, which I did, and obtained an automated reply that because of the Chinese new year, they will not start replying messages until after the 21st of February.
The same problem and now I cannot pair any more the RC and Spark by pressing on the button of the battery, nothing happens. No more beeping even if I wait 30 seconds or more. |
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