WebParrot
First Officer
Flight distance : 23625 ft
United States
Offline
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I have no reason to doubt the forum administer's reply. There are may posts herein that speak of solutions that have been reached. Many others you don't hear of because they aren't involved in the forum, instead went directly to online Chat through the support center, or other non-forum support.
If you have been waiting a as long as you claim you should provide your Case # so that DJI Elektra, Susan, Diana, or Thor can check into it. I know they do...I've had two cases and one question where they've helped.
BTW, I see that you only have the Spark icon with your Avatar. The Spark has only been out for about 9-10 months. If your problem is over a year, it must be with another aircraft. Perhaps you should check into one of the other forums.
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