DJI Mindy
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Nicka3 Posted at 2018-5-17 07:14
I submitted the "express" form on May 14th. The website was very glitchy and it took 4 attempts to successfully submit the form. It's been three days and I haven't not heard back. No email confirmation. No tracking number or instructions on how to send in my drone. Every time I check in with DJI I am told to "Wait another 24 hours." This is kind of frustrating to hear as i assumed the "Express" route would be a quick process.
Nicka, sorry for the troubles, I managed to get your case number CAS-1804160-D2V2P3, the shipping label has been generated by the system and I saw you have also contacted our support to send you the shipping label manually, may I know if you have received it now? If not, please check your spam box and PM me your another email address, we will send again, thank you. |
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