Video transmition with the lastest updates
1576 23 2018-7-11
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alexmbraMav
Second Officer
Flight distance : 475220 ft
Portugal
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Well, when I have the mavic pro for one or two, year more or less. The first updates I had no problem at all. But, after the latests updated that I install, video transmition was starting to lag.  But with the latest update, now it is impossible to use the drone.

My phone is an android with 8 cores, 4 GB ram and 64 GB storage.

Before the last 3 updates, I think, it was working fine.
I just looked at the cache video on my phone, and even the cached video shows this problem.

Will I have to buy Litch to use the drone, DJI?

2018-7-11
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DJI Paladin
Administrator
Flight distance : 318 ft

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I'm really sorry to hear that. Did you try to use a different USB cable? You can try to reinstall the app but make sure to back up your files and sync your flight records before doing it.
2018-7-11
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alexmbraMav
Second Officer
Flight distance : 475220 ft
Portugal
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You can see a video of the cache file here:

How can someone use the drone like this?
2018-7-11
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TZero
lvl.4
Flight distance : 547618 ft
Brazil
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Unfortunately you are not alone.
There are several posts regarding issues with new firmware (Pro and Air)
In my case, I've been waiting since the last one was released for M.Air (May-18) for correction and so far nothing.
The more DJI moves, the worse it gets.
2018-7-11
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gnirtS
First Officer
Flight distance : 5712575 ft
United Kingdom
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You could just install an older version.......
2018-7-11
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djiuser_pgDMkwkB9Bk8
lvl.4
Flight distance : 97073 ft
Finland
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DJI Paladin Posted at 2018-7-11 07:38
I'm really sorry to hear that. Did you try to use a different USB cable? You can try to reinstall the app but make sure to back up your files and sync your flight records before doing it.

BTW- DJI Paladin, Did you just come from holiday? You have to be kidding us. The forum and Google play is more or less full of customer complains in this.
2018-7-11
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IliChris
lvl.2
Germany
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Hello everyone,

since the last update i have also the same problem as alexmbraMav .  Before that, I had no problems with the video transmition. It is very annoying that DJI does not notice such violent bugs . I'm using a Nexus 9, which is known to be one of the officially supported devices
2018-7-12
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0Kajuna0
Second Officer
Flight distance : 267126 ft
Spain
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DJI Paladin Posted at 2018-7-11 07:38
I'm really sorry to hear that. Did you try to use a different USB cable? You can try to reinstall the app but make sure to back up your files and sync your flight records before doing it.

Anyone that has been paying attention to this forum knows that the problem is not the USB cable, and reinstalling the app will not solve it either.

You have to downgrade the app to 4.2.16.

I can't believe DJI's moderators are still not providing the solution and are waiting for other users to do so.
2018-7-12
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djiuser_pgDMkwkB9Bk8
lvl.4
Flight distance : 97073 ft
Finland
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DJI management knows this problem but there are no signs that they will help us!! It seems that the existing customer are not so important.

2018-7-12
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djiuser_pgDMkwkB9Bk8
lvl.4
Flight distance : 97073 ft
Finland
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0Kajuna0 Posted at 2018-7-12 11:28
Anyone that has been paying attention to this forum knows that the problem is not the USB cable, and reinstalling the app will not solve it either.

You have to downgrade the app to 4.2.16.

from DJI  - "We cannot provide the instruction via public forum"


2018-7-12
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MrArcher
lvl.4
Flight distance : 401706 ft
United States
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Roll back to 4.2.16 and all will be good.
2018-7-12
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IliChris
lvl.2
Germany
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Where can i find this Version?
2018-7-12
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alexmbraMav
Second Officer
Flight distance : 475220 ft
Portugal
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IliChris Posted at 2018-7-12 12:54
Where can i find this Version?

I got it from here: https://www.apk4fun.com/history/124732/#legacyBut I still need to test on flying it, but the wind was too strong today for testing. On ground everything was fine.
EDITED:  You can also download it from here:  DJI GO 4 V 4.2.16 https://adhoc-cn.dji.net/show_ap ... o-4-4-2-16-6bmoy7mh   Link given by DJI moderator here on forum.
2018-7-12
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eried
Second Officer
Flight distance : 661362 ft
Norway
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Same issue here since the last 2 versions of dji go 4
2018-7-12
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Phrancis5
New
Flight distance : 73153 ft
United States
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Same issue here. I almost lost my MP yesterday and thankfully RTH worked. Most forums and FB pages are saying to install 4.2.16 and I've downloaded the APK, but haven't uninstalled the current app because I don't know how to back up acct, flight logs, etc... Is there a link to full instructions anywhere?  I almost wanna just buy Litchi if it didn't void my warranty.
2018-7-12
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miketmtpro
lvl.4
Flight distance : 1883940 ft
United States
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0Kajuna0 Posted at 2018-7-12 11:28
Anyone that has been paying attention to this forum knows that the problem is not the USB cable, and reinstalling the app will not solve it either.

You have to downgrade the app to 4.2.16.

See post #4 of this link. DJI provided a link to download 4.2.16

https://forum.dji.com/thread-156579-1-1.html


Problem many Android programmers in different drone forums and even guys I know in our local drone club have all suggested the APP GO4 is now just too big to be ran efficiently on most devices not well over minimum spec. It's nearly half a Gig. That is a huge app.
2018-7-12
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alexmbraMav
Second Officer
Flight distance : 475220 ft
Portugal
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Phrancis5 Posted at 2018-7-12 15:28
Same issue here. I almost lost my MP yesterday and thankfully RTH worked. Most forums and FB pages are saying to install 4.2.16 and I've downloaded the APK, but haven't uninstalled the current app because I don't know how to back up acct, flight logs, etc... Is there a link to full instructions anywhere?  I almost wanna just buy Litchi if it didn't void my warranty.

This video show how to sync your fight records , but it in portuguese.  

2018-7-12
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SparksBird
First Officer
Flight distance : 10731690 ft
United States
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4.2.16 many have reported that you will still have the issue if you do have the issue in 4.2.16 go down to 4.2.14 as many that have the issue with 4.2.16 find it works great with 4.2.14  https://apkpure.com/dji-go-4-for-drones-since-p4/dji.go.v4
2018-7-12
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Phrancis5
New
Flight distance : 73153 ft
United States
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alexmbraMav Posted at 2018-7-12 16:04
This video show how to sync your fight records , but it in portuguese.  


Thanks, but I ended up just deleting and installing 4.2.16 and the fpv feed now seems to be back to normal on my short test flight using an LG V20 phone.
2018-7-13
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Kattephet
lvl.1
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It's pathetic to pay such a big amount of money for drone which doesn't work properly... Same problem here, but - thanks to you guys, I will try to downgrade it too
2018-7-14
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IliChris
lvl.2
Germany
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Downgrade to 4.2.16 works not for me. I will try it with 4.2.14
2018-7-15
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0Kajuna0
Second Officer
Flight distance : 267126 ft
Spain
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4.2.21 is out. Let's see if it fixes the issue
2018-7-15
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0Kajuna0
Second Officer
Flight distance : 267126 ft
Spain
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By the way, for those saying that app size is the problem, at least when compressed .20 (buggy) is way smaller than .16 (not so buggy). Not sure where that idea came from, the size of an app does not really determine the amount of resources it uses.
Screenshot_2018-07-15-18-54-25.jpg
2018-7-15
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alexmbraMav
Second Officer
Flight distance : 475220 ft
Portugal
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0Kajuna0 Posted at 2018-7-15 07:14
4.2.21 is out. Let's see if it fixes the issue

For me, it didn't fix the lag and pixelated live vídeo.
2018-7-15
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