I've been excited to get to fly my new Avata. During activation, it gave me the error code 0xfff. Whenever I search for this code it does not exist on the web. What is the fix for this beside sending it back? I'm using the goggles 2 and the DJI RC Motion 2. Drone, RC and goggles communicate with each other but when it comes time to activate I'm issued the code 0xfff, please advise me on the next steps.

Thank you.

you're trying to activate via dji fly or DJI Assistant 2 (Consumer Drones Series)?

try this https://forum.dji.com/thread-237132-1-1.html

Hello there. Sorry about the inconvenience. We recommend using another mobile device or another network and trying activation again. If the issue still persists, connect your units to the DJI Assistant 2 to refresh or update the firmware and try activation again. You can download the Assistant 2 to your computer here: https://www.dji.com/ca/downloads ... sumer-drones-series. Have a great day ahead.

DJI Tony Posted at 11-1 00:22
Hello there. Sorry about the inconvenience. We recommend using another mobile device or another network and trying activation again. If the issue still persists, connect your units to the DJI Assistant 2 to refresh or update the firmware and try activation again. You can download the Assistant 2 to your computer here: https://www.dji.com/ca/downloads/softwares/dji-assistant-2-consumer-drones-series. Have a great day ahead.

Thank you all for the quick responses! It turns out that a VPN was at fault! Make sure you turn off the VPN before trying to activate a new drone.

Good luck out there!

Beaveraposs Log Posted at 11-3 12:05
Thank you all for the quick responses! It turns out that a VPN was at fault! Make sure you turn off the VPN before trying to activate a new drone.

Good luck out there!

Awesome. I'm glad you were able to fix it. Your feedback will be helpful for the other users. Have a great day ahead.