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Cendence Calibration issue
1508 20 2018-2-7
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YOYOMAN
Second Officer
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Hi,

I've tried many time to calibrate cendence, but right dial + both levers gauges are blocked and doesn't seem working.



I use lasts firmwares version.

2018-2-7
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YOYOMAN
Second Officer
Flight distance : 676260 ft
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Any support for Pro DJI product?
2018-2-10
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Cougar1
First Officer
Flight distance : 924393 ft
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Canada
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YOYOMAN Posted at 2018-2-10 11:21
Any support for Pro DJI product?

If you are on FW .30,  you need to wait for next FW for this to work.
2018-2-11
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fans5d4d730d
lvl.3
Flight distance : 899275 ft
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I am having this same problem. And I really need to do it as my gimbal always drifts to the right.

Any solutions DJI?
2018-2-12
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DJI-Mark
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Firmware updates are important. I noticed there was no connectivity. Are you trying to calibrate the remote without it being linked to the aircraft? Can you send me a personal message on what you are seeing?
2018-2-12
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DJI-Mark
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fans5d4d730d Posted at 2018-2-12 08:20
I am having this same problem. And I really need to do it as my gimbal always drifts to the right.

Any solutions DJI?

Can you send me a personal message on what you are seeing? Also include the type of aircraft you are flying.
2018-2-12
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YOYOMAN
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DJI-Mark Posted at 2018-2-12 08:39
Can you send me a personal message on what you are seeing? Also include the type of aircraft you are flying.

I've just sent you a private message
2018-2-12
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YOYOMAN
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DJI-Mark Posted at 2018-2-12 08:38
Firmware updates are important. I noticed there was no connectivity. Are you trying to calibrate the remote without it being linked to the aircraft? Can you send me a personal message on what you are seeing?

in this video I've post below I didn't connect aircraft but it doesn't matter.
I've done test with CS Ultra + M210 ; CS Normal with M210 ; Ipad + M210 ; and it doesn't work.
firmware Cendence is: 02.00.0030
2018-2-12
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Cougar1
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As I mentioned before you need new FW for the RC for this to work. I am on .045 and it works fine, my friend has the same FW (030) as you and it does not work.
DJI has shipped newer units with .040 and now lately with .045 FW but sadly not posted and of these for other users. Hopefully they will soon have an update to the FW on Cendance for all.
2018-2-12
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YOYOMAN
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Cougar1 Posted at 2018-2-12 12:01
As I mentioned before you need new FW for the RC for this to work. I am on .045 and it works fine, my friend has the same FW (030) as you and it does not work.
DJI has shipped newer units with .040 and now lately with .045 FW but sadly not posted and of these for other users. Hopefully they will soon have an update to the FW on Cendance for all.

thanks for this information !!!!
2018-2-12
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YOYOMAN
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DJI-Mark Posted at 2018-2-12 08:39
Can you send me a personal message on what you are seeing? Also include the type of aircraft you are flying.

DJI-Mark?
Some users have Firmware 0.45 others 0.30..... the latest available on DJI website is the 0.30 .......
What is the point? Why Is the new Cendence firmware not available for every Cendence's User?
Do I have to buy another Cendence to be able to calibrate and then fly with my M210?
2018-2-12
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Cougar1
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YOYOMAN Posted at 2018-2-12 12:17
thanks for this information !!!!

Actually not a very big deal, all you are missing is the use of setting expo on the side levers. All other features are working with latest IOS app and fw .030.

Dji have shipped products with different FW all along, but again hopefully all will soon have the new fw.
2018-2-12
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YOYOMAN
Second Officer
Flight distance : 676260 ft
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DJI-Mark Posted at 2018-2-12 08:39
Can you send me a personal message on what you are seeing? Also include the type of aircraft you are flying.

I sent you messages, and after few hours discussion, you told me to contact support@dji.com ....................
Next time, if I have no prob I'll PM you, and if I have problem I'll email support@dji.com

I still don't have any response....from "support"...............

email from yesterday to DJI support......


Hi,

I use Cendence with M210 kit.
I use all latest firmware version.

My Cendence firmware version is : 02.00.0030
I’ve open a thread on your forum with a video showing no react when using right dial and both levers.
https://forum.dji.com/thread-133935-1-1.html
As gauges are blocked I can’t complete Remote Controller Calibration from GO4 app (from Ipad and from CS ultra).

I’ve heard many people who bought Cendence later than me have 02.00.0045 firmware on their Cendence.
I'm not prompted to update the firmware at all in DJI GO4 app last version and my Cendence version is 02.00.0030
I would like to use this firmware to unlock dial & levers gauges and be able to complete calibration.

Could you please give me access to 02.00.0045 firmware to be able to use Cendence and my M210 kit ?

My DJI account is : xxxxxxxxxxxxxxxxx

Best regards,

2018-2-14
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YOYOMAN
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DJI-Mark Posted at 2018-2-12 08:38
Firmware updates are important. I noticed there was no connectivity. Are you trying to calibrate the remote without it being linked to the aircraft? Can you send me a personal message on what you are seeing?

About "no connectivity" for you information, if one day you use Cendence RC, you'll learn that you need to disconect Aircraft to be able to calibrate Cendence.
About "firmware updates are important" : I know, I would love to use the latest firmware beta for my RC to be able to calibrate.
Thanks for undestanding !
2018-2-14
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YOYOMAN
Second Officer
Flight distance : 676260 ft
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DJI? could you try to support my case? ask engineers or something? or nothing?
2018-2-16
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YOYOMAN
Second Officer
Flight distance : 676260 ft
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no any response from support@dji.com ; no any support from this thread....
2018-2-20
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YOYOMAN
Second Officer
Flight distance : 676260 ft
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No support . No calibration possible with the actual firmware 02.00.0030
2018-2-24
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YOYOMAN
Second Officer
Flight distance : 676260 ft
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Good morning DJI! Still nothing today?
Kiss To your familly
2018-2-24
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YOYOMAN
Second Officer
Flight distance : 676260 ft
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Calibrating RC is useless feature? Does DJI recommand me to use my M210 with uncalibrated Cendence?
2018-2-28
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YOYOMAN
Second Officer
Flight distance : 676260 ft
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Not any DJI support?!
2018-3-25
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YOYOMAN
Second Officer
Flight distance : 676260 ft
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I can't calibrate my RC, I can't use Dials & Levers, I can't change ISO.
DJI doesn't support anything, and doesn't care at all about Cendence's Customers.
2018-3-27
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